Sewage backing into your home is a Category 3 biohazard situation that needs to stop. But the right long-term fix โ clearing, trenchless lining, or excavation โ depends on what's causing it. Masters Plumbing Service uses CCTV cameras in Chandler Heights to find out exactly what you're dealing with before any repair recommendation is made.

The repair method โ clearing, lining, or digging โ should follow from specific failure documentation. We show you that footage before you sign anything.
No legitimate contractor recommends trenchless lining or excavation without camera footage confirming the failure type and location. If someone quotes a sewer repair without a scope, that's a significant red flag.
For sewer lines with root intrusion, cracked joints, or minor pipe deformation that haven't fully collapsed, CIPP lining installs a structural epoxy sleeve inside the existing pipe without excavation. The liner seals every joint and resists future root infiltration.
Fully collapsed pipe sections, severe pipe belly (negative grade), and pipe offset too severe to line require physical excavation. We locate the defect precisely on camera, mark the dig site, call for utility locates, excavate cleanly, replace the failed section, and backfill and restore the surface.
Sewer line repair in most AZ jurisdictions requires a permit and inspection. We pull the permit, coordinate the inspection, and provide camera footage, repair documentation, and inspection sign-off as a complete job record.
Sewer line problems fall into distinct categories โ each with its own repair approach. Here's how we handle each one.
Root cutting is a temporary measure if joints remain open. After cutting, we assess whether CIPP lining to seal the entry points is warranted, or whether regular maintenance clearing is the right long-term plan.

CIPP lining installs a flexible epoxy-saturated felt liner inside the existing pipe. Inflated against the host pipe and cured with hot water or steam, the result is a new, jointless pipe inside the old one โ rated for 50+ years of service life.
When pipe sections have fully collapsed, when the pipe grade has reversed (creating a belly that holds standing sewage), or when root intrusion is too severe for lining, traditional excavation is correct. We locate the defect precisely on camera, mark the excavation footprint, call for utility locates, and dig to the pipe depth.
A standalone camera inspection โ without clearing or repair โ is useful for pre-purchase due diligence, insurance documentation, or understanding why a drain is performing poorly. We run the camera, record footage with distance markers, and provide a written scope report.

The immediate goal of an emergency sewer call is stopping the backup. The camera and permanent repair follow once the situation is contained. We don't leave you with just a cleared drain and no plan for next steps.
A maintenance record documenting each cleaning and camera finding is useful evidence for insurance claims and demonstrates proactive maintenance if a catastrophic failure occurs.
Here's how a Masters Plumbing Service sewer line call plays out in Chandler Heights, AZ.
Tell our dispatcher what you're experiencing โ backed-up fixtures, gurgling drains, sewage smell โ so we arrive prepared with the right equipment.
You watch the footage with the technician. We point out each observation and explain what it means for repair options before presenting any quote.
Based on camera findings, we present the repair options appropriate for what was found โ clearing, CIPP lining, spot excavation, or full replacement โ with flat-rate pricing for each. We explain the trade-offs between methods clearly.
Required permits are closed out with the local inspection. You receive camera footage, written scope report, permit inspection sign-off, and warranty documentation.
Main sewer backed up on a Saturday. Masters Plumbing Service came out within 2 hours, cleared the blockage with a cable machine, then ran the camera. Found root intrusion at three clay tile joints between 22 and 46 feet from the cleanout. Presented trenchless lining vs. spot excavation with pricing for both. I chose lining โ completed Monday, camera confirmed sealed joints, permits closed the following week.
We bought an older home in Chandler Heights and wanted the sewer scoped before closing. Masters Plumbing Service ran the full line, found an offset joint at 58 feet creating a partial obstruction and some root infiltration at three additional joints. Written report in hand, we negotiated a $4,200 repair credit from the sellers before closing. The scope paid for itself many times over.
Commercial building where two prior companies told us we needed full excavation at $28,000. Masters Plumbing Service scoped it, found root intrusion and joint cracking but no pipe collapse, and quoted trenchless lining at roughly a third of that cost. Lining completed in two days. Post-cure scope confirmed excellent adhesion. The camera diagnosis saved us a significant amount of money.

Our sewer technicians cover Chandler Heights and the broader Chandler Heights, AZ service area with the full range of camera, clearing, and repair services.
Knowledge of local pipe infrastructure โ clay tile age, cast iron condition, CSST usage โ helps our Chandler Heights sewer crew arrive prepared for what the camera is likely to show.

Our sewer crew is in Chandler Heights today. Same-day emergency response available โ call now.
๐ Call +1-844-833-0201 Now